Fantastic new ‘Connected Social Business’ deck from IBM’s Louis Richardson: What are the chances? from Louis Richardson Also available as a video: Love Louis’ work and this is one of the best. Nice work, Sir!
Rooven Pakkiri, Head of Social Business at Collaboration Matters has recently had a paper published by the well-respected UKSG organisation. It is entitled ‘The social business imperative – a time of radical corporate change’ and is featured in their ‘Insights: the UKSG journal’ publication for July. Here’s the excerpt: ‘Social business’ is about the inspired […]
Wow, this is quite a write-up from Mark Fieldman at Business Insider, not least in his assessment of IBM’s Jeff Schick: There are executives who are social and there are executives who are anti-social. There are executives who do social well and executives that don’t. Some claim to be leading social organizations, and there are […]
Sure to be quoted at an IBM event near you 😉 Gartner Says Spending on Social Software to Support Sales, Marketing and Customer Service Processes Will Exceed $1 Billion Worldwide By 2013 The customer relations management (CRM) market will enter a three year shake up in 2011, as a number of key trends take hold, […]