IBM LotusLive wins prestigious ’2010 PilotHouse Award for Cloud Computing’

PilotHouse AwardsNemertes Research Announces 2010 PilotHouse Awards  

IT Decision-Makers Rate Their Technology Providers

New York, NY – Sept. 14, 2010 Nemertes Research recognized 18 Information Technology providers that received top ratings from IT leaders and provided details behind the scores at today’s 2010 PilotHouse Awards Webinar.

More than 2,000 IT executives rated their providers and shared details on what they like most and least about them, as part of Nemertes’ 2010 Communications & Computing Benchmark. The participants rated their providers on a 1-to-5 scale on value, technology, and customer service in 13 technology areas.

“In several emerging and highly competitive technology markets, these awards demonstrate which providers excel in technology leadership, solid customer service, and compelling value,” says Robin Gareiss, Nemertes executive vice president and senior founding partner. “Businesses rely on these ratings as they make vendor-selection decisions because it gives them insight about the experiences of existing customers.”

Nemertes Research 2010 PilotHouse Awards

 * Cloud Computing
       o Top Provider (Market Challengers): IBM (4.20)

With the second highest score across all of the awards available, IBM won the Cloud Computing category outright.

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Stuart McIntyre is a Senior Strategist at Fostering Community Limited. He curates a number of product-focused news sites, is a lapsed podcaster, founded the Social Connections user group and regularly speaks at conferences and events. This blog represents his own slightly-eccentric and usually-controversial opinions!