As you should be aware by now, Collaboration Matters is a reseller of Kudos Badges. We’ve recommended it and implemented it at some very large (and very small) Connections customers over the past year, and it is a fantastic tool for enhancing user adoption within the Social Business platform.
When Adam Brown (of Kudos Badges developers, ISW) and I met during Autumn 2012, one of the concepts we discussed most passionately is the knowledge that developing Kudos Badges has given his organisation. Knowledge about the use of Connections within organisations, the speed of adoption, barriers to use, the demands of internal communications departments and Connections Champions and most importantly, the way in which Connections itself has been architected at the application and database level. As I told Adam at the time, I don’t believe that anyone else outside of IBM development now better understands how the Connections database tables are linked and updated.
So, where has that got ISW? Today, Adam announced Kudos Analytics:
We have found that most users of Connections really just want some light weight reporting that is easy to access and install. Kudos Analytics takes about 10 minutes to install and get started. This is just the first step and we are planning on adding Kudos Analytics capabilities for individual Communities so Community Managers can see what is happening in their realm. We would also love to hear your thoughts and ideas on what else is needed so come visit us at IBM Connect pedestal C49!!
The new Cognos integration within IBM Connections 4.0 is amazingly powerful, but it is also a chunk of technology that needs to be deployed, managed and customised to get the most from it. For larger customers it is absolutely the tool they need to get metrics and trends from Connections deployments.
However, for smaller organisations or for those without deep Cognos or BI knowledge or skills, Kudos Analytics could be exactly what is required. Take a look at the video above and make sure you meet with ISW at IBM Connect 2013 if you attending. If not, then get in touch with either ISW or Collaboration Matters and we’ll be delighted to take you through this great new solution.