If you’re in a role that encompasses elements of community management or program strategy, there is no doubt that one of the year’s highlights is the Community Roundtable’s publication of their ‘State of Community Management’ annual report. The 2017 report has been published today!
A fascinating article by Bill Higgins, the IBM Distinguished Engineer that lead a major project to revolutionise the company’s approach to product development.
The Community Roundtable’s ‘State of Community Management’ annual analysis of online communities is one of the resources that I use almost every day in my role as a digital strategist.
The CDO role is changing dramatically. Here are the skills today’s world demands…
The State of Community Management 2016 provides a snapshot of the progress and changes in community management, based on research of more than 300 communities from organizations large and small, which span a range of use cases, sectors and industries. Every year we continue to build upon the past research and explore more deeply topics […]