Louis Richardson: When do we learn?

I’ve long been a huge fan of Louis Richardson’s presentation and story-telling style, and therefore it’s no surprise that delivers the most persuasive explanation of how collaboration and communication networks can be infused with cognitive/AI abilities to stimulate learning, mentoring and personal development

Document management

Document management in online communities

One of the key differentiators between the community solutions developed by Jive Software and those from IBM and Microsoft (talking Sharepoint rather than Yammer) is the relative lack of focus on the requirement for document management. That’s not to say that Jive platforms do not allow the sharing and management of documents – far from it – […]

18 tips for success

Don’t do it if you don’t enjoy it. Be visible – get out there and sell yourself. Choose your name wisely. You can’t run a business without taking risks. The first impression is everything. So is the second. Perfection is unattainable. The customer is always right, most of the time. Define your brand. Explore uncharted […]

The ‘first-hour rule’

With the First-Hour Rule, you commit to working on that tough project for the first hour of each day. When that hour is up, you stop if you want to. If you really want to keep going, you do.

SOCM 2016: Quantifying the Value of Community

The State of Community Management 2016 provides a snapshot of the progress and changes in community management, based on research of more than 300 communities from organizations large and small, which span a range of use cases, sectors and industries. Every year we continue to build upon the past research and explore more deeply topics […]