A compelling new multinational insurance ESN case study

It’s always good to read a successful customer reference story, particularly when the organisation’s culture and productivity has truly been revolutionised by deploying a new internal community.  This is definitely the case with this new case study, featuring UNIQA Insurance Group. Based in Vienna, UNIQA have grown incredibly quickly over the past decade, particularly via a […]

Document management

Document management in online communities

One of the key differentiators between the community solutions developed by Jive Software and those from IBM and Microsoft (talking Sharepoint rather than Yammer) is the relative lack of focus on the requirement for document management. That’s not to say that Jive platforms do not allow the sharing and management of documents – far from it – […]

Twitter timeline zero

Over the years, my Twitter followed list had become somewhat cluttered… Just over 4,000 accounts – the usual mixture of friends, family, colleagues, partners, thought leaders, brands and celebrities.  I’d had a few occasional cleanups, but put it this way, it was becoming difficult to see the wood for the trees.  The signal to noise ratio […]