Face it…the content-centric approach to knowledge management and collaboration is broken.
Fortunately, there is a different perspective that your business can take. Like the view considered by Copernicus, consider that your knowledge management doesn’t revolve around content, but rather around people. After all, people are the source of the content. Knowledge doesn’t originate from the paper, but from the person. The content that you have within your organization is a result of people documenting and sharing their knowledge and ideas. And it’s the consumers, the people who read and use this content that validates it. So let’s think about centering on the source of the light…your people.
Great blog post by Loius Richardson of IBM making an important distinction between content-centric collaboration (e.g. Sharepoint) and people-centric collaboration (e.g. Connections). Go read it.