LotusLive iNotes – my initial impressions (signing up)

We’ll it’s been an interesting morning signing up with LotusLive iNotes – here’s the process one needs to follow, and my initial thoughts…

First off, click through from the LotusLive iNotes page, requesting a trial:

Web-based e-mail: LotusLive iNotes

Then fill in the form:

LotusLive - Sign up for a trial

(at this stage the email address must not be an existing LotusLive account – if you already have an account, then contact LotusLive support to get iNotes added to your subscription)

This is confirmed, telling the user to expect a confirmation email:

LotusLive - Order Confirmation

The email arrives in less than a minute, asking for the account to be confirmed:

Mail - Inbox - IBM Lotus Notes

Clicking through asks the user (now an iNotes administrator) to set a password and confirm the Ts&Cs:

LotusLive - Complete Registration

The user is then returned to a log in prompt and can gain access to their iNotes administration panel:

LotusLive - Sign In

LotusLive - Account Information

The admin panel allows the administrator to add additional users, change the company identity, and set contact details etc.  The first step the administrator really needs to complete is to provision their own email account, via the User Accounts view:

LotusLive - Company Subscribers

Clicking on the name yields:

LotusLive - Company Subscribers

The User checkbox needs to be enabled, and the options set for this user:

LotusLive - Company Subscribers

This makes the user a pending mail user:

LotusLive - Company Subscribers

The administrator then logs out and logs back in again, to be offered another agreement to sign (for user access this time):

LotusLive - Terms Of Use

Finally, having agreed, we have access to our Inbox:

LotusLive iNotes by IBM - Inbox

From this point on, logging in as this user will give access directly to the Inbox, with the Administration link (top-right) yielding the account settings.  

I’ll cover my views on the application itself in a separate post.  However, for now I have to say that the signing up process is relatively painless – no credit card details required, just one email confirmation, limited personal/organisation details required and so on.  The UI is pretty and performance is good (as you would expect for a newly-launched service).  The process could definitely be more intuitive – for instance, there is no advice given to the administrator as to how to set up their own email, nor what options are available regarding changing of email addresses. Personally (having signed up for GAPE, BPOS etc in the past), I would prefer it if an Inbox was automatically provisioned for the administrator to shorten this process somewhat.

Overall though, this seems a good start – sign up for your own LotusLive iNotes account now…

Stuart McIntyre is a Senior Strategist at Fostering Community Limited. He curates a number of product-focused news sites, is a lapsed podcaster, founded the Social Connections user group and regularly speaks at conferences and events. This blog represents his own slightly-eccentric and usually-controversial opinions!