SOCM 2016: Quantifying the Value of Community

The State of Community Management 2016 provides a snapshot of the progress and changes in community management, based on research of more than 300 communities from organizations large and small, which span a range of use cases, sectors and industries. Every year we continue to build upon the past research and explore more deeply topics […]

State of Community Management 2015

The State of Community Management 2015

In my line of work as a collaboration and community strategist, one of the key milestones each year is the early summer publication of the State of Community Management report by the The Community Roundtable group.  It tends to provide accurate measurement of the progress of online communities within organisations around the world, as well […]

Use and Adoption of IBM Connections – State of the Market 4Q2014

Michael Sampson has just published the results of this year’s IBM Connections usage survey: A couple of months ago I kicked off a global survey on the use and adoption of IBM Connections. The survey garnered 58 valid responses, and the results are finally available. They are really fascinating results and statistics, and it’s going […]

Ovum Research publishes ‘SWOT Assessment: IBM Connections Version 5.0 and IBM SmartCloud Connections’

Ovum Research ‘create tangible business advantage for our customers by providing actionable intelligence that can be relied upon in evaluating opportunities, benchmarking performance, and making better business-critical decisions.‘ In short, they research and analyse the IT industry, thus providing insight to their customers – usually commercial organisations looking to take strategic decisions on IT investments. […]

IBM extends championship run in Enterprise Social Software

News from IBM today: Armonk, NY – 24 Apr 2014: IBM today announced that for the fifth consecutive year, IDC ranked the company number one in worldwide market share for enterprise social software. According to IDC’s analysis of 2013 revenue, the worldwide market for enterprise social software applications grew from $968 million in 2012 to […]

IBM extends championship run in Enterprise Social Software

News from IBM today: Armonk, NY – 24 Apr 2014: IBM today announced that for the fifth consecutive year, IDC ranked the company number one in worldwide market share for enterprise social software. According to IDC’s analysis of 2013 revenue, the worldwide market for enterprise social software applications grew from $968 million in 2012 to […]

Gartner: 20% of organisations will replace email by 2014

V3.co.uk reports: Around a fifth of companies are expecting to replace their use of email with social networking communications by 2014, according to a new report from Gartner. The analyst firm said that the shift has been prompted by the increased availability of social networking services, as well as changes to working styles. Gartner explained […]