SOCM 2016: Quantifying the Value of Community

The State of Community Management 2016 provides a snapshot of the progress and changes in community management, based on research of more than 300 communities from organizations large and small, which span a range of use cases, sectors and industries. Every year we continue to build upon the past research and explore more deeply topics […]

State of Community Management 2015

The State of Community Management 2015

In my line of work as a collaboration and community strategist, one of the key milestones each year is the early summer publication of the State of Community Management report by the The Community Roundtable group.  It tends to provide accurate measurement of the progress of online communities within organisations around the world, as well […]