dji spark white

DJI Spark launches. Seize the moment!

This looks amazing. The new DJI Spark. Smaller than your average smartphone:

Meet Spark, DJI’s first ever mini drone. Signature technologies, new gesture control, and unbelievable portability make your aerials more fun and intuitive than ever before. With five different colors, there’s a Spark for everyone.

Casey Neistat and Marques Brownlee have already taken a look:

The Spark costs just $499 and is available for order today in the US for shipping on 15th June.

Whilst other DJI drones may be more capable – the Spark only has a 2-axis gimbal compared to the Mavic’s 3-axis, and only shoots 1080p video –  the price and size of the Spark looks very persuasive…

Community Roundtable State of Community Management report 2017

The 2017 State of Community Management Report

The Community RoundtableIf you’re in a role that encompasses elements of community management or program strategy, there is no doubt that one of the year’s highlights is the Community Roundtable’s publication of their ‘State of Community Management’ annual report.

The Community Roundtable group’s expertise and experience is unrivalled – anyone that’s heard Rachel Happe speak will vouch for that. However, the SOCM report is not just their take on the ‘state of the union’ of the community management discipline, it is instead based the results of a detailed survey taken by hundreds of community managers worldwide:

The data published in this report were collected from 331 community programs over 8 weeks in January, February and March 2017. Participating communities represented internal and external use cases and a wide range of industries, and they ranged in age from pre-launch to a handful that were more than 20 years old.

That huge volume and range of data allied with decades of experience and insight allows Rachel and her team to produce an exceptionally detailed report that provides practical and valuable recommendations that can be applied to any community.

If you’re directly involved in managing a community, responsible for a wider employee communication or customer support program, or just interested in community and collaboration technology at a more abstract level, I would recommend you download and consume the report. It’s really that good!

Community Roundtable State of Community Management 2017The three key findings from the SOCM 2017 are:

  • Strategy: Quality of engagement matters more than quantity as communities mature.
  • Operations: Lasting behavior change requires more than transactional investments.
  • Tactics: Connecting content and programs to strategy accelerates community success.

The full report goes into more detail about these findings, as well as exploring the data in all eight competencies of the Community Maturity Model and much more.

Get your copy of the 2017 State of Community Management Report now.

One final comment given my historically strong IBM audience…  Here is the breakdown of the 300+ survey respondents:

socm 2017 platforms

Just 2% of those that submitted their community data to the Community Roundtable are running IBM Connections. This leaves me somewhat frustrated!

I’m not absolutely sure of the reason for this. Perhaps there simply aren’t many Connections platforms that are in production? Maybe they don’t have dedicated community managers that would know about the survey or consider it important to respond? Or it might be down to IBM and its partners not promoting the survey to their customers?

Whatever the reason, I would love to see this change for 2018! If you’re active with the IBM Connections product, please download this edition of the report, learn from it and plan to submit your results next year!

ESN champion? You’ll want to review these JiveWorld17 sessions

The Value of Conference Content

For many years I’ve written and podcasted about IBM’s major worldwide collaboration event each year, formerly called Lotusphere and renamed in recent years as IBM Connect. I’ve even been the member of organised teams that have live-blogged keynotes and other key sessions.

Why have I spent so much time and energy sharing content from these events?

  • I realise the value of the insight shared in these sessions, and how powerful it is for all customers and partners, not just for those able to track at a specific time to a specific place.
  • I also recognise what a positive impact great content has for potential customers. The knowledge that there are vendor consultants,  analysts and partners willing and able to share detailed best practices, case studies of their own use, take part in panel discussions comparing and contrasting approaches and so, is a massive win for those currently evaluating platforms and vendor selection.

So I’ve always passionately argued that the content from these global and regional conferences should be shared openly and widely – not just the decks themselves, but also audio and (preferably) video recordings. Some vendors have done this effectively for a number of years – Apple’s WWDC videos and mobile app springs to mind – whereas others have struggled to even share decks efficiently, let alone record all sessions.


Therefore it is one of the joys of the way that the Jive Software organisation approaches the JiveWorld conference that they show real determination to share the insight delivered in the keynotes and breakout sessions with the entirety of the customer base, whether or not those individuals could attend the conference in Las Vegas.

Even better, that effort extends beyond just the presentation files themselves to a willingness to allocate funds and resource to recording not just the main tent sessions but also all the breakouts.  As I mentioned above, this is incredibly rare for worldwide tech conferences, particularly those run by organisations the size of Jive (~600 people).

JiveWorks logoFor JiveWorld17, the team has gone further than ever before by sharing the presentations and videos publicly – previously they’ve been shared in an exclusive customer space within the JiveWorks community, whereas for 2017 all the decks and videos are in an area that can be reached without even needing a login…

They are a fantastic resource for all Jive customers and partners (that goes without saying, right?), but now can be shared more widely.

So what’s covered?

Topics such as measurement, community management, driving user adoption and executive engagement are of universal value to all those working with ESNs and external communities. Add in the fact that many of the sessions were lead by hugely respected thought-leaders in the space, and I think readers will owe it to themselves to review the sessions listed.

JiveWorld17 sessions screencaptureThe full list of summit, breakout and bootcamp session resources is available on the JiveWorks page, so you’ll have to go there to see those.

However, I wanted to pull out some personal highlights:

Amongst many other great sessions, these three really stood out as examples of well presented sessions delivering top-notch content.

Whatever your organisation’s choice of technology, I do recommend you check out the JiveWorld17 sessions. There’s so many fantastic nuggets of expertise, experience and best practice shared there, it would be a desperate shame to miss out.

Lastly, kudos to Iain and all the team at Jive for creating such a great agenda, and then recording and sharing the presentations for all to consume. Thanks to them.

Vimeo image preview

BeyondClouds – FlightLapse #01 – Meet the Milky Way

A gob-smackingly beautiful timelapse:

Flying through the night, while the world beneath us is at sleep, is a pretty common thing as a longhaul pilot. Late evening departures lead to far distant destinations like Singapore, Hong Kong, Sao Paolo or J’burg. Depending on the direction of the flight the crew and the passengers either have a short night up ahead if flying eastbound or almost eternal darkness if headed westwards.

More >

(Thanks Mike)

IBM-focused, but interested in Jive Software?

If you’re primarily focused on IBM-based solutions, you may not be aware that I have a Jive-focused blog over at

This is particularly relevant this week as it is JiveWorld, Jive’s annual worldwide conference in Las Vegas.  I’m blogging as much of the news as I can from the conference, including today’s posts on yesterday’s key announcements and Jive’s roadmap for 2017 and 2018. Do subscribe to the blog there if you want to receive my Jive posts in the future.

Today’s keynote has just started, and I’m embedding it here:

Do follow along if you’re interested in Jive’s plans for the future.